If you wish to cancel your request, please contact us at:
📧 support@easytripthailand.com
Please be aware: This cancellation right does not apply if the service has already been completed in full and:
a) You gave clear and explicit consent to start the service,
b) You were informed that once the service is completed, you would lose the right to cancel, and
c) You acknowledged and accepted these conditions before we began.
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If your order is still pending and hasn’t been processed, you may request a refund by contacting us at:
📧 support@easytripthailand.com
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Our support team will get back to you as quickly as possible to review and respond to your refund inquiry.
Easythailandtrip.com is an independent, privately operated service offering support with the digital entry pass application. We are not connected to any official government body. Our service includes help with filling out the form and access to customer assistance. If you prefer, you can apply for the pass for free through the official Thai government website: tdac.immigration.go.th